The brand sold private-label supplements and health products through Amazon — a category where compliance is unforgiving. A restriction flag on their listings led Amazon to suspend the account entirely, cutting off revenue with no warning.
Health and pharmacy-adjacent products sit under some of Amazon’s strictest advertising and compliance restrictions, which meant a standard reinstatement appeal and a standard relaunch plan weren’t going to be enough — both needed to be built around the specific rules governing this category.
Every week the account stayed suspended was lost revenue and slipping search rank the brand would have to claw back on relaunch.