QuestMoor Pharmacy had already worked with multiple agencies on their eBay store – and stayed stuck. A full rebuild of the store, listings and PPC turned it into a leading seller within three months.
Client
Services
Platform
Headline result
QuestMoor Pharmacy wasn’t a new seller struggling to get started – they’d already engaged multiple agencies to grow their eBay presence and had seen only minimal movement. The potential was there; nothing had been able to unlock it.
Three specific problems were holding the store back: persistent sales stagnation despite repeated efforts, thin profit margins caused by poorly optimised PPC campaigns burning budget without return, and a large catalogue that wasn’t converting proportionally – success was limited to a small handful of products while the rest of the range sat idle.
The store also looked the part of an underperformer: generic presentation that didn’t stand out in a crowded eBay marketplace against sellers with stronger visual merchandising.
Rather than another round of incremental PPC tweaks – which is what previous agencies had already tried – we took over full management of the store and rebuilt it as one coordinated system.
01
Took on comprehensive, end-to-end management of both the eBay store and its PPC campaigns, rather than optimising ads in isolation.
02
Optimised listings across the catalogue so more of the range could compete and convert, not just the handful of products already selling.
03
Upgraded the store’s visual presentation with high-quality imagery and branded content to stand out in a crowded marketplace.
04
Redesigned the storefront itself, bringing its look and structure in line with eBay’s top-performing sellers.
Within three months, QuestMoor Pharmacy went from an underperforming store – despite prior agency support – to a leading seller in its category on eBay.
1,900%
Achieved within three months of the store and PPC rebuild.
3 months
From persistent stagnation to a leading eBay seller position.
Full catalogue
Listing optimisation extended success beyond the handful of products previously carrying the store.
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Tell us about your brand. You get a written audit of your advertising, site and marketplace position, ranked by what each fix is worth.
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Covent Garden, London, WC2H 9JQ
Ahmedabad, India
DTC & ECOMMERCE GROWTH AGENCY
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