QuestMoor Pharmacy wasn’t just an eBay story – it was a brand selling across multiple marketplaces and its own site, each performing inconsistently. Here’s how bringing every channel under one strategy drove a 2,000% net profit surge overall.
Client
Services
Platform
Headline result
QuestMoor Pharmacy was selling across several channels at once – its own website, eBay, and Amazon among them – but each was being run as its own separate effort, with no shared strategy tying them together.
One channel might be improving while another quietly leaked margin; listings, pricing and promotions weren’t consistent across platforms, and reporting was siloed by channel, so there was no single view of whether the business as a whole was actually becoming more profitable.
Growing one marketplace at a time, in isolation, meant wins in one channel were often offset by stagnation or inefficiency in another.
We brought every channel under a single strategy and a single view of profitability – treating QuestMoor Pharmacy as one business to grow, not a set of disconnected storefronts.
01
Unified catalogue, pricing and branded content across the website, eBay and Amazon so performance gains on one channel weren’t undercut by inconsistency on another.
02
Ran channel-specific PPC and SEO strategies – tuned to how each platform’s algorithm and shopper behaviour actually works – instead of one generic approach applied everywhere.
03
Consolidated reporting into a single profitability view across all channels, so decisions were made on overall business health, not one marketplace’s dashboard.
04
Reinvested what was working on the strongest channel (eBay) into fixing structural gaps on the others, compounding gains business-wide.
eBay
Full store, listing and PPC rebuild – the fastest-moving channel in the rollout.
Amazon
Listings and advertising aligned to category-specific search behaviour.
Own Website
SEO and content strengthening the channel the brand fully owns.
With every channel pulling in the same direction, QuestMoor Pharmacy’s overall net profit – not just one marketplace’s revenue – grew by 2,000%.
2,000%
Combined result across eBay, Amazon and the brand’s own website.
1 strategy
Every channel now operates under shared pricing, content and reporting standards.
Business-wide
Growth measured on total profitability, not a single channel’s dashboard.
Start a project
Tell us about your brand. You get a written audit of your advertising, site and marketplace position, ranked by what each fix is worth.
No charge. About five working days. We reply within one working day, Monday to Friday, 9:00 to 18:00 UK.
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71–75 Shelton Street
Covent Garden, London, WC2H 9JQ
Ahmedabad, India
DTC & ECOMMERCE GROWTH AGENCY
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